Clinical Liaison

Job Description

Reporting to the Director of Palliative Care, the Clinical Liaison will establish, build and maintain positive relationships with customer and referral sources while responding to customer requests and concerns within assigned area/facilities.



General Duties/Responsibilities:



(May include but not limited to)

Coordinating all daily patient referral and intake steps to ensure a smooth admission
Provides input in strategic planning by identifying opportunities for additional or improved services to meet patient needs
Serve as a resource the customer and the patient/family
Facilitating clarification of patient and family goals of care
Monitors active patients across care settings (hospitals and SNFs) and interacts with facility Care Managers
Assist with discharge planning from the Acute Care or SNF
Participate in weekly ICT meetings
Working with the PCP and the Supportive Care Team to establish a written plan of care at intervals specified in the plan
Facilitating access to appropriate Supportive Care services and durable medical equipment (DME)
Assist patient and caregivers in navigation of clinical systems
Ensuring a culture of continuous improvement through oversight of quality monitoring, regulatory compliance, risk management and performance improvement activitiesquire
Minimum Experience:

3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background
Health Plan experience preferred
Education/Licensure:

Requires a BA/BS in a health related field
Current, unrestricted RN license in the state for which you are applying
Other:

Possess a high level of understanding of community resources, treatment options, home health, funding options and special programs
Extensive knowledge of the management of chronic conditions
Excellent verbal and written communications skills
Excellent case preparation and abstracting skills
Team player who builds effective working relationships
Ability to work independently
Experience using standardized clinical guidelines required
Strong organizational skills
Ability to operate PC-based software programs including proficiency in Word, Excel and PowerPoint
Essential Physical Functions:



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

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