Job ID: 289859225  |  Last Updated: 5/3/2020

Vocational Services Recovery Coach

Copa Health
Mesa, AZ
Applicant Contact
Yolanda Flores
(480) 665-0703
Accepts J-1 Visas
Websites https://Copa Health

Job Description

The Vocational Services Recovery Coach brings their own recovery experience, creativity, and passion to those in recovery. The Recovery Coach will serve as a true coach to those looking to enhance their quality of life through their recovery. Assist in advocating, implementing and coordinating a proactive array of comprehensive, individualized vocational services for program participants and performs administrative work in support of the program.
? Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed. Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH ) requirements.
? Demonstrate excellent oral, written and electronic communication.
? Ensure the coordination of information and confidentiality of communications within the agency.
? Demonstrate and maintain professional and productive working relationships with all agency departments, staff, board members, and community.
? Communicate pertinent information via the Communication Log and/or Progress notes.
? Provide services that are recovery oriented, person centered, incorporate active treatment, are developmentally/age appropriate, culturally sensitive and show respect and dignity.
? Provide services that meet the unique needs of adults who have substance abuse problems, are seriously mentally ill, or have co-occurring disorders.
? Assist in accessing community services/resources. Assist individuals with identification of vocational/educational/training resources. Be aware of individual physical restrictions, medical concerns and crisis intervention plans. Ensure the implementation of the individuals self-directed Individual Service Plan ISP objectives. Attend Clinical Staffing meetings. Provide assistance in acting as a liaison for individual and family if required. Provide direct care duties, including activities of daily living, as assigned.
? Ensure the accurate completion of administrative tasks and documentation to include, but not limited to; Payroll, ISP documentation, billing/encounters, case records, vehicle mileage reports, fire drills. Implement therapeutic recreational programs for individuals receiving services.
? Attend meetings and actively participate in internal and external committees, as assigned.
? Participate in assigned person centered planning meeting with training, clinical supervision, guidance and support.
? Must have the capacity to provide cultural competent supports and services to individuals with diverse values, beliefs and behaviors, including tailoring service delivery to meet the persons social and cultural abilities.
? Able to comprehend written directions from supervisors, or materials in order to assist the individual(s) in implementing individual service plans, emergency crisis plans, self-administration of medications.
? Demonstrate excellent work habits to include, but not limited to the following: time management, initiative, role modeling, leadership, organizational skills, and multitasking.
? Demonstrate knowledge and a willingness to learn what community resources maybe utilized in assisting individuals so that they can participate independently/inter-dependently.
? Perform other duties as assigned that will assist the individual to be successful (as defined by them) in their lives.

1. Must be at least 21 years old.
2. Requires any combination of training, education and experience equal to a high school diploma or GED
(General Equivalency Diploma).
3. Preferred Peer Support Specialist Certification.
4. Have a satisfactory work record as determined by the Human Resources Department.
5. Have the ability to obtain fingerprint clearance and meet agency personnel requirements as applicable.
6. Successfully complete a pre-employment drug screening.
7. Successful completion of the Marc Center training program to the satisfaction of department and/or agency
requirements, Office of Behavioral Health Licensure, and Regional Behavioral Health Agency Quality
management requirements.
8. Manual dexterity to include, but not limited to: stooping, bending, lifting, and carrying.
9. Ability to meet Marc Center driver eligibility requirements, as applicable.
10. Ability to work in a culturally diverse environment.
11. Ability to provide/obtain proof of negative TB screening or chest x-ray, as applicable.

Essential Mental Functions:
Problem Solving
Advanced math, calculator and computer skills
Ability to adapt to changing environments
Visual monitoring of work environment
Ability to assess behavioral situations
Ability to utilize crisis management
Ability to read, write and communicate in English
Physical Requirements:
Ability to ambulate safely/maintain balance
Ability to lift objects from the floor and move them
Ability to follow and understand commands
Lifting (over 50 pounds, two person lift)
Twisting /Turning
Visual Acuity
Maintain body equilibrium
Finger Dexterity
Equipment Used:
Computer usage (i.e. Cell phones, GPS devices, tablets, Share Point, E-mail, Internet, Bosted, Kronos, NextGen or other programs as required;
Pallet jacks, blister packs, conveyor belts, and other industrial related equipment;
Health and Safety:
Maintain a safe and hazard free work environment;
Ensure that agency procedure, licensing, monitoring, certification, regulatory and accreditation standards
related to health and safety are maintained;
Promptly reports to supervisor the malfunction of equipment, or vehicles;
Rational decision making in emergency situations;
Promptly reports potential infections/infestations, accidents and incidents;
Assess and respond appropriately to emergency situations;
Understands and follows health and safety procedures for the individual, co-workers within and outside of the
work environment;
Ensure that periodic inspections of hazardous chemicals are conducted in order to ensure the appropriate
labeling of chemical containers.
Excellent positive verbal and non-verbal and written communication skills;
Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team
Organize data through the use of technical devices to organize and exchange accurate information;
Work cooperatively with and contribute to effective teamwork;
Demonstrate ability to get along with diverse personalities, establish credibility, and be decisive.
Dependable, reliable, as well as professional within the workplace and community at all times;
Uses positive tone of voice with co-workers, individuals and family members/guardians, funding sources;
Demonstrate skills in: tactfulness, maturity, flexibility, resourcefulness, professionalism, diplomacy, reasoning, and decisiveness.

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